Machine wash cold with like colors. For burp cloths, bibs, and quilts, tumble dry low. For clothing, hang to dry. Use warm (not hot!) iron to iron as needed.

Many (almost all) items are 100% cotton and some shrinkage in the dryer is expected. To avoid this, hang items to dry.

Returns and refunds are only accepted in the situation where I've made a mistake (misspelled name or wrong item). All other items are not eligible for a refund. If there is an issue with the item, please contact me within 2 days of receiving the item to discuss the next steps.

An effort will be made to contact you if I receive an item back as a return to sender (RTS). I will hold onto RTS items for 45 days after contacting you, and then the item will be donated.

I do NOT accept rush orders. Please make note of when the item will ship before purchasing, or check your purchases page to see the estimated time frame https://www.etsy.com/your/purchases?ref=hdr_user_menu-txs

I can not guarantee that an item will be delivered by a certain date unless we discuss it before hand and express shipping is used. Asking in the "notes to seller" section for the item to be shipped quicker than the expected turnaround time is NOT a guarantee that the item will ship out faster. I often don't see the notes to seller notes until I begin to work on the item, so I may not see the note until it is too late to meet the deadline.

Monograms are traditionally in the order first, LAST, middle with the last name initial being in the center and larger (fLm). I will monogram in the order that is given, so please make sure the order is correct. If you would prefer a different order, be specific about what you want.

If a font is not specified, I will use the font shown on the listing or my best judgement of what will look good with your monogram. Please let me know if you have a specific choice.

Proofs are available upon request. Refunds are NOT given due to a customer disliking a font. If you are concerned about the letters or the way that your name will look, please request a proof to approve prior to work on the item starting.

If for some reason you need to cancel your order, you must email or convo me within 2 hours of the order being placed. I do not accept cancellations outside of this window, and cancellations will not be accepted due to not understanding the processing time. Please read all processing/shipping times before placing the order.

The size of the names on items when monogrammed is dependent on the number of letters in the name. Longer names will have smaller letters to fit in the space.

If you are ordering multiple items and want the size of the names to all match, please be specific about that. Otherwise the letters will be as large as they can to fit the space and/or I will use my judgement of what size monogram looks best on the item purchased.